Book a demo

Virtual Number

Start your Free Trial

DIRECT INWARD DIALING (DID) allows you to segment your telephony traffic by directly assigning a personal number to each employee/department within the organization without the requirement for a physical phone.

Using DID saves time for your callers by giving a direct line of communication with the appropriate member of staff reducing the load on the company switchboard operator or automated attendant.

Development Image
Development Image

Benefits of Virtual Number Solution

Higher Conversion

Track every inbound and outbound call which are potential business opportunities and engage proactively to drive more conversion.

Identify Quality

Easily classify and nurture all quality leads to reduce the churn rate and offer streamlined customer engagement.

Be Omnipresent

Forward all customer calls to agents mobile numbers, as well as landlines to manage business calls from anywhere.


Ensure customer privacy and zero lead leakage with number masking solution where customer and agent details are hidden during a live call.

Virtual Number Solution Use Cases

Service detail image Service shape image

Seamless CRM Integration
Integrate Virtual Number with any leading CRM software to automatically incorporate customer data without hampering daily operations.

Manage Large Call Volumes
Handle multiple concurrent calls to ensure a seamless caller experience for customers by reducing wait-time.

FAQ Image

Features of Virtual Number

Answer every customer query with the IVR’s multi-level menu to establish immediate interaction with your customer.

Record inbound and outbound calls in real-time to listen to them later and maintain quality standards.

Call routing enables the available agents to answer the customer calls as the call routes to the free agents to reduce customer wait time.

Respond to an unlimited number of concurrent inbound and outbound calls maximizing the agent’s efficiency.

Get virtual numbers for multiple countries to optimize your business operations globally.