Book a demo

WhatsApp Business

Start your Free Trial

The WhatsApp Business API lets enterprises communicate with their customers on WhatsApp to drive engagement for sales, support etc.

Boasting of 2 billion active user base, and 1 billion users messaging a business every day, WhatsApp is a platform that no business can ignore. With Knowlarity, as a WhatsApp Business Solution Provider, lower costs, enhance support & boost lead generation.

Development Image
Development Image

Benefits of IVR Solution


Reduce traffic load on Call Center by moving calls to text on WhatsApp

Boost Agent

Improve agent productivity by letting agents handle more than 1 chat conversation at once

Enhance Customer

Ensure quicker queries resolution, reduce wait times to boost Customer Experience & CSat Scores


Reduce costs by moving from a synchronous channel to an affordable asynchronous channel

WhatsApp Business API Use Cases

Service detail image Service shape image

Share class links, clear student doubts, send payment reminders

Book appointments, offer consultations, let customers book medicines etc

FAQ Image

Leverage WhatsApp for Enhanced Engagement & Operational Efficiency

Simply route Incoming calls to WhatsApp and Optimise Call Volumes & Wait Time. Boost First Contact Resolution Rate & Customer Satisfaction

Delegate ChatBots on WhatsApp to automate engagement, solve queries quickly. provide support & nurture leads

Send Notifications on WhatsApp to keep customers updated about their Orders & Reminders. Automate Notifications in Bulk